Risk Partnership Knowledge Extensive knowledge of end to end processes to be able to serve as a subject matter expert for operational performance issues that arise. Responsible for more complex business areas and topics. Analysis of RCSA Collaborate with the first line business experts to create a real time RCSA to define and document business processes and new initiative

Develop recommendations for product, service, channel and/or subsequent enhancements. Assist with competitive positioning and integration into sales process. Manage & evaluate performance within key financial metrics. Assist and/or lead project planning process. Form and manage project teams across department and/or Bank. Assist with implementation and delivery within agr

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Setting up loans on the Commercial loan system for Balance sheet reporting and customer billing. Analyze the loan documents of various complexity levels, to identify loan terms for the new loans, renewals, payments, and rate changes; credits and debits to GL accounts, repricing's, advances, fees, DDA transactions, and other miscellaneous transactions. Independently analyz

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Trust Client Assistant, Senior (Special Needs Solution Team) Seeking a dynamic self starter to join Comerica's Special Needs Solutions team as a Trust Client Assistant. This team's important mission is to improve the quality of life for special needs trust beneficiaries and their families. While each day is a challenge for individuals with special needs, as a part of this

Review documentation and ensure adequate and properly executed documents are received to open and fund accounts at Comerica. Review and provide documentation to establish with Comerica's Alliance partners. Identify and/or confirm account powerholders, defined as entities who can fund and account or direct the distributions or investments of an account. Verify paperwork to

Creative Asset Management Coordinate the development of customer facing promotional messaging creative assets (i.e., Comerica.com, web banking, customer portals, banking centers, merchandising, marketing TVs, etc.) Gathering information for creative briefs with clear implementation instructions for activation of customer facing promotional messaging (i.e., social sites, w

Policy, Process, and Procedure Improvement Coordinates the development and updating of all procedures and department process flows. Makes policy recommendations. Provides oversight in ensuring that processes and procedures align with regulatory, policy compliance and control mitigation for the business unit. Coordinate/lead initiatives to ensure that risk mitigation contr

Data Interpretation Use knowledge of underwriting principals and the end to end loan process to review, analyze and interpret information in the Recap. Data Validation Verifies all information previously captured in the recap, note, credit agreement, GMI, etc.) after to entering into the system of record. Data Collection Gathers information from various sources (loan clos

Strategic Consulting and Collaboration Collaborate strategically with technology leadership and partners across the organization. Responsible for meeting with stakeholders to identify opportunities for growth. Leads efforts to take cross functional teams through ideation of best in class strategies. Participate in collaborative and strategic sessions with technology leade

Execute and drive operational excellence Manage and support all day to day activities supporting the Dealer Floor Plan Financing Operations. Manage the daily service processes using KPMs / MROs and SLAs. Manage required maintenance and oversight of the financial processing and systems updates for payments and fees. Oversight of safekeeping for Executive authorized wire do